Personalized Plaid Pattern Insulating Lunch Bag Magnetic Closure Cooler Bag For Office School

*There were no returns on customized items.

Eligibility for Refund:
Refunds may be issued within 14 days of receiving the product.
Items must be unused, in original condition, and with original packaging.
Certain items, like personal care or perishable goods, may not be eligible for refunds.

Initiating a Refund:
Customers must email bee7308@hotmail.com with subject line "Refund Request - [Order Number]" and provide full name, order number, shipping address, and reason for refund.

Refund Process:
Once approved, refunds are processed to the original payment method.
Processing time varies based on bank or payment provider.

Exchanges:
Exchanges are subject to product availability.
Contact customer service for assistance.

Return Shipping:

Customers are responsible for return shipping, unless product is defective or an error occurred on our part.
Proper packaging is essential to prevent transit damage.

Exceptions:
Customized or personalized items may not be eligible for refunds, unless defective.
Promotional or clearance items may have different refund policies.

Contact:
For inquiries or assistance, contact customer service at bee7308@hotmail.com.